Privacy Policy

Your privacy is critically important to us. At Complete Services we have a few fundamental principles:

We don’t ask you for personal information unless we truly need it. (We don’t like services that ask you for things like your gender or income level for no apparent reason.)

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

We don’t store personal information on our servers unless required for the on-going operation of one of our services.

In our service, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted. Below is our privacy policy which incorporates these goals. This privacy policy covers all Complete Services services.

If you have questions about accessing or correcting your personal data please contact us via email, phone or in person.

It is Complete Services’ policy to respect your privacy regarding any information we may collect while operating our websites.

 

Website Visitors

Like most website operators, Complete Services collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Complete Services’ purpose in collecting non-personally identifying information is to better understand how

Complete Services’ visitors use its website. From time to time, Complete Services may release non-personally identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website.

 

Gathering of Personally Identifying Information

Certain visitors to Complete Services’ website choose to interact with Complete Services in ways that require Complete Services to gather personally-identifying information. The amount and type of information that Complete Services gathers depends on the nature of the interaction. For example, through our contact forms in some cases we may ask for an email address, name, telephone number. In each case, Complete Services collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Complete Services. Complete Services does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

 

Aggregated Statistics

Complete Services may collect statistics about the behaviour of visitors to its websites. For instance, Complete Services may monitor the most popular pages on the Complete Services site or use spam screened by our filters to help identify spam.

Complete Services may display this information publicly or provide it to others. However, Complete Services does not disclose personally-identifying information other than as described below.

 

Protection of Certain Personally-Identifying Information

Complete Services discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Complete Services’ behalf or to provide services available at Complete Services’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country, by using Complete Services’ websites, you consent to the transfer of such information to them. Complete Services will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Complete Services discloses potentially personally-identifying and personally -identifying information only when required to do so by law, or when Complete Services believes in good faith that disclosure is reasonably necessary to protect the property or rights of Complete Services, third parties or the public at large. If you are a user of an Complete Services website and have supplied your email address, Complete Services may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Complete Services and our products. We primarily use our social media channels or blogs to communicate this type of information, so we expect to keep this type of email to a minimum.  

 

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

 

Complete Services acknowledges that all individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to mark@completeservices.co.uk. If requested to remove data, we will respond within a reasonable timeframe, not to exceed one week.

 

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

 

What are Cookies?

Cookies are small text files which are stored by the browser on your computer. Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.

 

Our use of Cookies and how to opt out:

We use cookies to monitor how people use our site, provide the services and features offered on our website, and to improve our user experience. Some of the cookies described above are stored on your machine by third parties when you use our website. We have no control over these cookies or how the third parties use them. If you prefer not to use cookies, you can choose to delete or disable cookies within your browser settings at any time.

 

For more information about these controls, visit your browser or device’s help material. All modern browsers provide a setting that allows a user to block third-party cookies. Please note that if you delete or disable our cookies, this may impact functionality in certain areas of the website

 

Purpose of cookies for this website

Session cookies – Often used for ‘Shopping Cart’ and to remember which pages you visited, or for when you use the ‘Back’ button. Once you close your browser or log out, the cookie will expire and be deleted.

 

Persistent cookies – Can be used to store information or settings about you to improve your experience on a website. For example, “Remember me” cookies which store your username and password when you visit a site. This is not used to identify you: only to make logging into a website faster and more convenient.

 

Third Party cookies – These are cookies placed by another website or service i.e. it has a different address to the one you see in your browser’s address bar: in other words a third-party. They are used to allow that third party to provide a service to us. Examples include cookies created by Google’s services (Google Analytics, Google AdSense), cookies stored when you share content on social sites (such as Facebook/Twitter) and those created by advertisements served from a different website (which is very common).

 

Third party cookies possibly used by this website

Provider: Google

Purpose: enable Google functionalities such as Google search, Maps, Analytics, Youtube

Policy: http://www.google.co.uk/intl/en/policies/privacy/

Provider: Facebook

Purpose: enable social sharing and like

Provider: Pinterest

Purpose: enable Pinterest features

Policy: https://about.pinterest.com/en/privacy-policy

Provider: Instagram

Purpose: enable Instagram features

Policy: https://www.instagram.com/about/legal/privacy/

Provider: WordPress

Purpose: enable WordPress blog

 

Privacy Policy Changes

Although most changes are likely to be minor, Complete Services may change its Privacy Policy form time to time, and in

Complete Services’ sole discretion. Complete Services will notify clients by email when making changes.